Service & Maintenance
Ensuring buildings are open and operational is one of the best investments a business can make. We take a long-term, holistic approach to planned maintenance and have rapid-response systems in place for emergency call outs meaning customers have complete peace of mind 24/7.
By working with Windsor, our customers know that their assets are working to their best, are fully compliant and have the most sustainable, cost effective strategy in place with the added reassurance of secure back up plans to prevent total failures.
Through our asset management system, all documentation is easily accessible online which means our engineers can effectively manage all systems onsite which saves a significant amount of time and considerably increases customer satisfaction levels.
Flexible Service Level Agreements:
- Pay As You Go
- 12 - 36 Month Contracts
- Dedicated Account Manager
- Periodic Account Reviews
- KPI Monitoring
- Asset Tagging
" Windsor has been responsible for looking after the repairs and maintenance of our gas and air conditioning plant across the academy site for a number of years. We can say that we have always been completely satisfied with the quality service they provide and the competitive rates. They are on call 24/7 should a problem arise, which is reassuring when working on a site as big as ours.
The engineers working for them are reliable, have vast knowledge and experience, they go that extra mile to ensure all health & safety and documentation is in place. The communication is excellent, they take the time to discuss any concerns and respond quickly to any questions.
- Adelle Rowley, Facilities Manager - Outwood Grange Academy